We combine technical support, audits, operational efficiency, investment planning and asset management for organisations with complex operations.
We resolve maintenance needs, complex failures, special works and technical requirements that call for experience, coordination and purpose-built solutions.
Diagnosis and resolution of technical requirements across facilities and infrastructure. Direct response to failures during operation, with on-site survey and full traceability of every intervention.When it applies:there is an active failure and on-site diagnosis is needed.
Assessment of preventive and corrective maintenance, failure analysis and improvement plans. Clear technical criteria to prioritise investment, reduce downtime and sustain operational continuity.When it applies:the year's maintenance budget has to be allocated.
We take on problems where a standard solution falls short: coordination across disciplines, detailed engineering and execution in continuously operating environments.When it applies:the usual contractor said it cannot be done, or no one will take responsibility.
Sourcing and procurement of hard-to-find components, materials and technical spares. Identification of equivalents, compatibility checks and lead-time management when stock runs out.When it applies:the part is discontinued or the supplier has gone quiet.
Surveys, diagnosis, recommendations and evaluation of technical alternatives. Documented evidence for boards, building management and operations or project teams.When it applies:a board or management team needs written evidence to approve something.
We turn technical and operational information into action plans, prioritised investment, verifiable savings and more efficient management models.
Review of operating conditions, procedures, controls, gaps and improvement plans to reduce risk exposure and strengthen preventive management.Deliverable:diagnosis, gap matrix, criticality ranking and action plan.
Technical and economic evaluation of operating expenditure and investment, comparison of alternatives, life-cycle costs, risks, benefits and expected return.Deliverable:an executive business case for management, board or committee.
Process mapping, identification of losses, definition of indicators, standardisation and design of initiatives to raise productivity and service levels.Deliverable:roadmap, KPIs, owners and follow-up.
Design and evaluation of pilots, automation, digitalisation and new solutions aimed at real operational and asset problems.Approach:innovation with measurable impact, scalability and operational viability.
Analysis of consumption, demand, equipment, schedules and optimisation opportunities. Development of savings measures and technical-economic evaluation of energy projects.Deliverable:baseline, opportunities, investment, savings and prioritisation.
Review of traffic flow, capacity, occupancy, revenue, user experience, operations, technology, contracts and improvement opportunities.Deliverable:operational and commercial diagnosis with prioritised initiatives.
Technical and operational administration of buildings, offices, residential complexes and real-estate assets, covering budget control, suppliers, contracts, maintenance and KPIs.Engagement:advisory, full administration or owner's representation.
Design, tendering, implementation and control of outsourced services: security, cleaning, maintenance, customer service and other operational support functions.Approach:clear scope, service levels, costs, compliance and performance.
Every engagement closes with documentation built for decision-making: prioritised, quantified and ready to present to a board or management team. The charts below illustrate how those deliverables are structured.
Each finding is plotted by likelihood and impact. Those in the upper-right quadrant determine what is addressed first, and with what budget.
Report structureSavings are never presented as a single figure, but broken down by measure, each with its investment, payback period and level of complexity.
Illustrative exampleThe same intervention costs differently depending on when it happens. Quantifying that gap is what turns maintenance into an investment decision rather than an expense.
General behaviourAudits and regulated works are carried out according to the contracted scope and with competent or accredited specialists wherever applicable regulations require it.
Assets and organisations where continuity, cost control and service quality have a direct impact on the business.
Continuous operation, heavy footfall and narrow working windows.
Comfort, climate control and service continuity during working hours.
Sensitive infrastructure, rigorous coordination and uninterrupted service.
Technical administration, contracts, budgets and maintenance planning.
Delegated management, maintenance, suppliers, expenses and continuity of common areas.
Operations, revenue, capacity, experience, technology and car-park efficiency.
What happens after you submit a request, and in what order.
We review the information provided, clarify scope and establish the real urgency of the case.
On-site technical inspection or documentary analysis, depending on the nature of the problem.
Compared alternatives, with technical implications, timelines and conditions for execution.
Coordination of the works, verification of results and delivery of technical evidence.
The operational platform of Mercado Técnico Chile, where the delivery of contracted services is managed and tracked.
When the problem is not standard,the solution cannot be either.
Provide the details of your requirement and we will arrange the corresponding survey. The more detail you give, the more precise the assessment.